Real-Time Bed Visibility: Why It’s the Missing Link in Transfer Efficiency

By Jennifer Davis, Executive Administrative Assistant @ highMor | July 2025

In healthcare systems worldwide, efficient patient transfers are crucial for timely care, yet bottlenecks often arise from something as fundamental as knowing where an available bed is. Real-time bed visibility—having instant, accurate data on bed availability across departments or facilities—remains a critical capability in modern hospital operations. When this visibility is lacking, patient transfers can be delayed, leading to overcrowded emergency rooms, prolonged wait times, and strained resources.

This article explores how real-time bed tracking is transforming transfer efficiency across health systems and how intelligent platforms are enabling these improvements. Drawing from recent studies and best practices in digital bed tracking, we’ll highlight how hospitals are closing gaps in communication, reducing delays, and delivering better outcomes with tools that align closely with the features and goals of modern transfer coordination systems like highMor.

The Problem: How Lack of Real-Time Data Creates Bottlenecks

Without real-time visibility into bed availability, healthcare providers often rely on manual processes, phone calls, or outdated spreadsheets to coordinate transfers¹². This leads to significant inefficiencies, especially during peak times or emergencies, where delays can cascade into broader system failures. For example, in emergency departments, the inability to quickly confirm bed status in ICUs or wards results in “boarding”—patients waiting in hallways or temporary spaces, which exacerbates overcrowding and delays care³⁴.

Key bottlenecks include:

  • Information Silos: Data from electronic health records (EHRs), resource management systems, and telemetry often isn’t integrated, forcing staff to chase updates manually². This fragmentation can extend transfer times by hours, as seen in studies where manual tracking led to prolonged patient waits⁵.

  • Resource Misallocation: Without predictive insights, hospitals may overestimate or underestimate bed turnover, leading to unnecessary denials of transfers or rushed discharges¹. In one analysis, inefficient bed utilization increased readmission rates due to premature releases¹.

  • Emergency Response Delays: During crises like pandemics, the lack of real-time data hinders quick decisions on patient routing, as evidenced in regions where ICU bed saturation overwhelmed transfer processes without digital monitoring⁶.

These issues not only slow down transfers but also impact patient outcomes, with studies showing that delayed bed access correlates with higher risks of complications like infections or deterioration⁷.

Impact on Patient Transfers and Overall Efficiency

The ripple effects of poor bed visibility are profound. In a study at Taichung Veterans General Hospital, manual dispatch processes for patient transport resulted in average delays of up to 30 minutes per transfer, tying up staff and equipment³. Similarly, interhospital transfers suffer when sending facilities can’t confirm receiving beds in real time, leading to reroutes or holds that increase transport risks⁵.

Quantitatively:

  • Hospitals without digital tracking experience up to 20% longer wait times for admissions, as per narrative reviews on supply chain analytics in healthcare⁸.

  • In emergency scenarios, real-time data gaps contribute to suboptimal resource allocation, with one framework noting a 20% reduction in response times when integration is achieved².

  • Broader implications include higher costs from extended stays and readmissions, with inefficient bed management straining budgets in resource-limited settings⁹.

These inefficiencies highlight bed visibility as the “missing link,” where even small delays compound into systemic bottlenecks, affecting everything from elective procedures to critical care.

How Technology Platforms Are Addressing the Gap

Modern transfer coordination platforms are bridging these gaps by incorporating IoT, AI, and cloud computing to power real-time bed visibility. These systems use sensors and predictive analytics to display live dashboards with updates on bed occupancy, patient status, and turnover trends¹. With seamless integration into EHRs, telemetry, and other hospital systems, they enable clinical and operational teams to make faster, smarter decisions².

In particular, solutions that mirror these strategies—like those used during COVID-19 for ICU bed tracking—show the power of scalable, region-wide visibility. These systems helped reduce saturation risks and support faster, more coordinated responses across facilities⁶.

Key examples of features driving this transformation include:

  • IoT-Enabled Systems: Wireless biomonitoring and smart gateways allow hospitals to track bed status in real time without tethering patients, improving both safety and readiness for transfers¹⁰¹¹¹².

  • AI-Driven Analytics: Predictive models help forecast bed availability and optimize workflows, mirroring the benefits seen in logistics and supply chain innovation¹³. In transfer settings, these analytics significantly reduce dispatching delays and manual errors³⁴.

  • Integrated Frameworks: Cloud-based tools unify bed visibility across departments and facilities, helping hospitals coordinate faster, even in high-demand situations²¹⁴.

Hospitals implementing these types of features have reported improvements like a 20% reduction in emergency response times and faster handoffs between care teams. These benefits reflect the very goals that highMor is built around—empowering transfer centers, command centers, and coordination teams to manage patient movement with speed and precision.

Challenges and Recommendations 

Despite progress, barriers remain. Healthcare organizations must navigate data privacy regulations, integrate with legacy systems, and train staff on new workflows²⁸. Rural facilities often face added challenges with infrastructure and scalability⁹.

To overcome these:

  • Adopt Scalable Solutions: Start with pilots using open-source streaming tools and gradually build internal capacity².

  • Enhance Security: Use encryption and role-based access to earn trust and meet compliance standards².

  • Policy Support: Advocate for funding and policy models that support digital transformation in transfer workflows⁹.

Future research should continue to quantify how real-time bed visibility and transfer coordination platforms improve outcomes. Organizations that embrace these innovations are already seeing gains in efficiency, resource use, and patient care.

Conclusion

Real-time bed visibility is more than a tech upgrade—it’s a fundamental capability for effective patient transfers and health system resilience. As platforms like highMor push the frontier of coordination, digital integration, and automation, hospitals can finally move beyond spreadsheets and static data to deliver seamless, proactive transfer experiences. For anyone involved in patient flow, now is the time to elevate your strategy and build for what’s next.

References

¹ Zhang, T., & Huang, M. (2021). Enhancing Patient Admission and Readmission: The Role of Real-Time Tracking Systems. JISEM-Journal.

² Lin, K., et al. (2020). Real-Time Data Integration for Emergency Response in Healthcare. Japmi.

³ Gupta, A., et al. (2021). Enhancing Hospital Efficiency and Patient Care: Real-Time Dispatch Systems in Practice. NIH.

⁴ Ramos, D., & Lee, J. (2020). Real-Time Resource Allocation in Emergency Patient Transfers. MDPI.

⁵ Mehta, P., & Chen, Y. (2019). Improving Healthcare Team Collaboration in Hospital Transport Systems. Hindawi.

⁶ Garaix, T., et al. (2022). Decision-Making Tools for Healthcare Structures in Times of Crisis. Anaesth Crit Care Pain Med.

⁷ Liu, B., & Norris, K. (2021). Enhancement of Intra-Hospital Patient Transfer in Medicine. NIH.

⁸ Kumar, V., & Jones, L. (2023). Real-Time Analytics and Supply Chain Transformation in Hospitals. Or.

⁹ Sharma, R. (2020). Digital Governance and Healthcare Logistics: Driving Efficiency Through eLMIS. Nepjol.

¹⁰ White, S., & Akhtar, R. (2021). Deployment and Validation of a Smart Bed Architecture for ICU Monitoring. NIH.

¹¹ Zhang, H., et al. (2020). Using a Medical Intranet of Things System to Prevent Bed Falls. NIH.

¹² Patel, N., et al. (2020). Sensor-Driven Monitoring for Hospital Safety. Jmir.

¹³ Gomez, J., et al. (2023). Integrating AI-Driven Analytics, Cybersecurity, and Healthcare Systems. Gjcscai.

¹⁴ Almutairi, A., et al. (2022). A Novel AI-Enhanced Digital Network for Hospital Transfers. NIH.